Privacy Policy for 10x Power LLP

Effective Date: 14-august-2024

10x Power LLP ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your data is protected.

1. Information We Collect

We collect information that you voluntarily provide to us as well as information that is collected automatically when you interact with our services.

1.1 Information You Voluntarily Provide

  • Account or Profile Data: When you create an account with us, we collect your name, email address, phone number, username, and login credentials. Additional information such as your nickname, profile picture, country code, language preference, and time zone may also be collected.
  • Feedback: If you provide feedback or suggestions, we may collect your email address, mobile phone number, and the content of your feedback.

1.2 Information We Collect Automatically

  • Device Information: We collect data such as the MAC address of your devices, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information when you interact with our services.
  • Usage Data: We automatically collect data related to your use of our services, including visits, clicks, downloads, messages sent/received, and other interactions with our site and services.

1.3 Location Information

We may collect real-time precise or non-precise geo-location information when you use our specific products or services.

1.4 Smart Devices Related Information

  • Basic Information of Smart Devices: When you connect your smart devices to our products or services, we may collect basic information such as device name, device ID, online status, activation time, firmware version, and upgrade information.
  • Information Reported by Smart Devices: Depending on the smart devices you connect with our products or services, we may collect different information reported by your smart devices.

 

2. How We Use Your Information

We may process your personal data for the following purposes:

  • Provide Services: To provide the products and services you have requested or purchased, and to manage your account. The legal basis for this processing is the performance of our contract with you.
  • Improve Services: To improve the functionality and safety of our products, analyse operational efficiency, and prevent fraudulent or inappropriate usage.
  • Non-Marketing Communication: To send you important information regarding our services, changes to our terms, conditions, and policies, and other administrative information.
  • Marketing Communication: To provide you with marketing and promotional materials related to our products and services, subject to your consent. You can opt-out of these communications at any time.
  • Personalization: To personalize your experience by recommending products, displaying advertisements, and inviting you to participate in surveys related to your use of our products.
  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and enforce our terms and conditions.

3. Sharing of Information

We may share your personal data with:

  • Service Providers: Third-party service providers who perform business-related functions on our behalf, such as website hosting, data analysis, payment processing, IT services, customer support, and email delivery.
  • Business Partners: Customers and business partners who provide you with smart devices and/or networks and systems through which you access our services.
  • Corporate Transactions: Affiliates or other third parties in the event of a reorganization, merger, sale, joint venture, or other disposition of our business or assets.
  • Legal Requirements: As necessary to comply with laws, respond to legal requests, enforce our terms, protect our operations, and pursue available remedies.

4. International Data Transfers

We may transfer, store, and process your personal data in jurisdictions other than where you live. The laws in these countries may differ from the laws applicable to your country of residence.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal data. You can also object to or restrict certain types of processing. If you have any questions or concerns about how we handle your personal data, please contact us at sales@10xpower.in

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Please review this policy periodically for the latest information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10x Power LLP
GROUND FLOOR, GALA NO 18 AS PER APPROVED PLAN BY GIDC GALA NO 12 HALF, VAPI CO OP INDL SOCIETY LTD, VAPI 99, SILVASSA ROAD, OPP. REMI INDUSTRIES, GIDC CHAR RASTA, Vapi, Valsad, Gujarat,396195
Email: sales@10xpower.in


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